New site features and what is to come.

We are pleased to announce that Featured Listings will now be more prominent.  The most recent featured listing will now display at the top of each sub-category page, such as speakers.  In addition the most recent featured listings will rotate through the home page, giving you guaranteed homepage coverage.

Launched last week Sort By Category:  Now when you perform searches, your search results will now show the sub category listed instead of classified or auction.   Many of you requested this to better identify the type of equipment listed.  If you would like to sort the results by category, simply click on Category on the column header.

New Members and Increased Site Traffic: Since our launch the new member sign up rate has increased by 20%, our community is growing to provide you with more buyers and sellers.

As we shared our Google analytics results with you a few days ago.  We are pleased to see that our traffic has increased by approximately 10%  since our launch.

Security and Fraud: We have added more security and fraud tools to our systems to better safeguard our buyers and sellers.  As always please notify our customer service department if you see any fraudulent behavior on the marketplace.

Features You Are Asking For….we are working to bring these to you in February and March.

Messaging System: Many of you have asked about being able to email one another, we are excited to share that we are working on an onsite messaging system that will provide you with an Audiogon Inbox to view messages. We realize the sense of community and communication member to member is very important.  On your listings, you will be able to communicate back and forth with a buyer before you accept a counter or reject an offer.

Listing Management: We are working on advancing our sort features, so you will be able to efficiently organize your listings, expired listings and being able to sort by date and search.

Improved Customer Service:  Our goal is to be responsive to you, and to offer a best in class customer service experience.  We are working on improving this process now and look forward to continuing to improve our service to meet your needs.

Please if you have any outstanding support issues, put in a ticket at suppport.audiogon.com, this is where we will be able to address your issues and get a response back to you.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s