We just wanted to take a quick moment to chat about why Buyer and Seller Feedback is vital in an online marketplace. In the old days, a firm handshake and an honest look in someone’s eyes were enough to determine a person’s character, but in the days of online transactions, Feedback replaces the handshake and smile. Today, Feedback helps you confidently proceed with transactions and it’s an integral piece in keeping Audiogon a safe and fun community.
For Buyers, Feedback gives you a better picture of the Seller’s reliability. In prior Buyers’ own words, you’ll read about how quickly items were shipped, how responsive a Seller was to messages, and how Sellers handled situations that didn’t go smoothly. When Sellers leave feedback for you, it lets future Sellers know that you’re someone who they want to do business with.
For Sellers, the text in your listing is your advertisement, but your Feedback really showcases your strengths to potential Buyers. And by leaving Feedback for your Buyers, you give fellow Sellers the opportunity to review potential Buyers before agreeing to a deal. The power is in your hands!
Now, it would be great if everyone left Feedback immediately after a transaction was completed. Sometimes, though, the new gear sitting in a box on your doorstep is just begging to be opened, or that new listing is blowing up with questions or offers and you’re just too excited or perhaps you simply forgot. Don’t worry, you can still go back later to leave Feedback and help your fellow audiophile complete future transactions. Here’s how:
1. From the homepage, click on LEAVE FEEDBACK
2. On the next page, you will be asked to log-in again for your security.
3. After you log-in, you will be asked to choose “An Item I Bought” or “An Item I Sold”
4. After choosing Bought or Sold, your recent transactions will come up. If they do not, you will see a screen that looks like this:
5. After entering the Member’s username, you’ll be able to Leave Feedback.
6. You’ll have the chance to review your comments and enter the Brand, Model, and Price after you click on Submit.
Leaving Feedback only takes a few minutes and can make a world of difference for future transactions!
If you have any comments or questions, or are experiencing any service-related issues, please contact us here. Thank you!