Shopping online should be just as safe and convenient as shopping at your corner store. Accomplishing this goal requires a team approach between site administrators and our community members. In this blog we wish to share some innovations which Audiogon has recently deployed to stamp out fraud. This has been an ongoing objective, dating back to our launch in 1998. Fortunately, we have better resources today to combat internet hijinks. Our recent system update launched in January of this year had built in security improvements, which are just now being implemented. Listed below are categories of improved security minus detailed descriptions so we don’t give up our secrets to the “bad guys.” This isn’t CIA stuff, but it’s close.
1. We added security validations in regards to new member sign ups, listings, offers and communication in an effort to reduce spam and the creation of fraudulent accounts.
2. We have strengthened our security flaggings in order to reduce fraudulent activity.
3. Some members (thank you) raised concerns about malware and viruses originating from third-party links, and these have been squashed.
4. We have responded to community suggestions (received through posts on the blog) to change feedback scores for new members as no feedback instead of 100% positive. (What were we thinking?)
Our next blog will outline things that community members can do to help us squeeze out the “bad guys.”
Thank you to all the members who consistently provide us with constructive feedback and suggestions. We look forward to working together for continuous improvement.